Samsung issued an apology for Galaxy Note 7 in three U.S. Newspapers – RBC

Samsung has placed in U.S. Newspapers to apologize for the situation with the Galaxy Note 7, writes VOA.

we are Talking about three editions — The Washington Post, The New York Times and The Wall Street Journal. The letter was written on behalf of the President and CEO of Samsung Electronics North America, Gregory Lee.

“an Important provision of our mission — to offer best-in-class safety and quality. Recently, we are unable to fulfill that promise. We’re sorry,” Lee said in the letter. He promised “a re-examination of every aspect of the device (Galaxy Note 7. — RBC)”. “We’ll do it as soon as possible, but it will take the time needed to find the right answers,” added the CEO.

he Also commented on the recall of almost 3 million washing machines Samsung. According to him, the company is working to solve the problem and offer customers “options to remedy the situation.”

In early September, Samsung has suspended the sales of Galaxy Note 7, saying that the phones may overheat during use and explode. The reason the company is called the defect in batteries produced by one of the suppliers. However, in early October, Samsung has resumed sales of the device in South Korea, implementing the first day of 16 thousand. Later, on October 10, after the smartphone of the new party exploded in the hands of the owner of PRC, the company announced the temporary suspension of production of the Galaxy Note 7.

Opinion 2.8 million washing machines Samsung in the United States occurred in early November.